Two problems that turn out to be the same problem. Businesses lose money because their paperwork does not say what they think it says, and then lose more money chasing invoices that their paperwork gave them no leverage to enforce.
We draft and review commercial agreements so the terms match how you actually trade, and we recover debts when customers do not pay.
The two work best together. Terms and conditions that include a clear payment schedule, interest provisions and a retention of title clause make recovery straightforward. Terms that were copied from a competitor’s website usually do not.
Contracts that reflect how you trade
Supply agreements, service contracts, distribution and agency arrangements, and standard terms and conditions. The value is in the detail — payment terms, limitation of liability, termination rights and what happens when things go wrong. Generic templates fail precisely at the moment you need them.
Terms and conditions
Standard terms only bind the other party if they were properly incorporated before the contract was made. Terms on the back of an invoice sent after the order are frequently worthless. Getting incorporation right is as important as the wording itself.
Recovering debts
A letter before claim that complies with the relevant pre-action protocol resolves a great many debts without proceedings. Where it does not, we issue and enforce. Statutory interest and compensation are available on commercial debts under the late payment legislation, and are often overlooked.
Statutory demands and insolvency
A statutory demand is a powerful tool and a blunt one. Used against a solvent business that genuinely disputes the debt, it can backfire and expose you to costs. Used correctly against a debtor with no real defence, it frequently produces payment within days. We will advise which situation you are in.
Insolvency proceedings
Terms and conditions
Questions people ask us
Can we charge interest on late payment?
The customer disputes the invoice. What now?
Are our terms and conditions actually enforceable?
Who you'll be working with
Lauren Darbyshire-Robert
Not sure which of these fits?
Tell us what’s happened in your own words and we’ll point you to the right person.